Offices, shops, clinics and trades
Small business IT support
Your local IT person, without the contract. Office Wi-Fi that reaches every desk, staff computers that keep up, and machines protected properly — onsite across Melbourne's south-east, with a fixed price agreed before we start.
Office networks
Small-business networks, guest Wi-Fi kept separate from staff, and 4G failover so trading doesn't stop when the NBN does.
Staff computers
Laptops and desktops diagnosed and fixed, SSD and memory upgrades for slow machines, and new PCs set up ready to work.
Security and data
Malware cleaned up and protection configured so it doesn't return. Files recovered from failed drives.
IT help sized for a small business
Most small businesses don't need an IT department or a managed-services contract. They need someone local who answers the phone, turns up when something breaks, and sets things up properly so it doesn't break again. That is the whole service.
What we look after
- Office and shop Wi-Fi that reaches every desk, counter and storeroom
- Guest Wi-Fi separated from staff and point-of-sale devices
- 4G/5G failover so a dropped NBN connection doesn't stop trading
- Warehouse and outbuilding coverage where wireless alone won't reach
- Staff laptops and desktops: faults, upgrades and new machine setup
- Malware clean-up and protection on every machine
- Data recovery from failed hard drives and SSDs
- Remote help for software problems, the same day
How we work
- You call or message — we're open 24/7
- We tell you on the phone whether it's a remote fix or needs a visit
- You get a fixed price before any work starts
- We fix the cause, test it with you, and leave it documented
Small business IT — common questions
Do I need a contract?
No. You call when something needs doing and pay a fixed price for that job. There is no monthly fee and nothing to cancel.
How is the work priced?
Every job is quoted as a fixed price before work starts. There is no hourly rate and no call-out fee anywhere we service. Diagnosis and quotes are free — see our pricing.
Can you come to our premises?
Yes. Most work is done onsite. If a machine needs longer on the bench we take it away and bring it back. Remote support is also available for software problems.
What if something goes wrong after you leave?
Every repair carries a 30-day warranty. If the same fault returns inside that window we come back at no charge.
Ready to get it sorted?
Call to describe the fault, or send a booking request if we cannot answer. We confirm the service option, time and quote with you before work starts.