Computer repair FAQs

Diagnosis and quotes are free, always. Software work typically runs $80–180, hardware repairs $120–350 depending on parts, data recovery from $150, and Wi-Fi work $90–250. You get a fixed price before anything starts, and there is no charge at all if we cannot fix it.

Same-day help is available depending on the fault, parts and bookings. We confirm the expected turnaround after a free diagnosis; some repairs and data recoveries need longer.

Cranbourne, Clyde and Clyde North, Berwick, Narre Warren, Dandenong, Frankston, Carrum Downs, Patterson Lakes and Chelsea, plus the suburbs around each of them. No call-out surcharge anywhere on that list.

Every repair carries a 30-day warranty. If the same fault returns inside that window we come back at no charge.

Yes — arrange a drop-off in Cranbourne South. Call or book first so we can agree a time and confirm what to bring. We send the address after confirming your booking.

Yes. Book a home visit across our service area or choose a device drop-off in Cranbourne South. We explain whether the job can be completed onsite or needs bench work before you decide.

You pay nothing, diagnosis included. We will also tell you honestly when a repair is not economical rather than quoting for it.

Yes — MacBooks and iMacs for software faults, storage upgrades, data recovery and diagnosis. Anything needing Apple-only parts we tell you up front.

Yes. Networks, guest Wi-Fi, ransomware clean-up and backup are regular business jobs. Urgent business work gets priority — ring rather than book online.