Frequently asked
Anything not here, ring 0423 680 596 — advice on the phone costs nothing.
How much does a repair cost?
Diagnosis and quotes are free, always. Software work typically runs $80–180, hardware repairs $120–350 depending on parts, data recovery from $150, and Wi-Fi work $90–250. You get a fixed price before anything starts, and there is no charge at all if we cannot fix it.
Do you offer same-day repairs?
Yes — 97% of jobs are resolved the same day. We carry screens, batteries, SSDs and power supplies, so most repairs finish in one visit.
Which suburbs do you cover?
Cranbourne, Clyde and Clyde North, Berwick, Narre Warren, Dandenong, Frankston, Carrum Downs, Patterson Lakes and Chelsea, plus the suburbs around each of them. No call-out surcharge anywhere on that list.
Is there a warranty?
Every repair carries a 30-day warranty. If the same fault returns inside that window we come back at no charge.
Can you work at my house?
That is the default — we are a mobile service and most jobs are done onsite at your kitchen table. If something needs longer on the bench we take it away and bring it back.
What if you cannot fix it?
You pay nothing, diagnosis included. We will also tell you honestly when a repair is not economical rather than quoting for it.
Do you work on Macs?
Yes — MacBooks and iMacs for software faults, storage upgrades, data recovery and diagnosis. Anything needing Apple-only parts we tell you up front.
Can you help a small business?
Yes. Networks, guest Wi-Fi, ransomware clean-up and backup are regular business jobs. Urgent business work gets priority — ring rather than book online.
Ready to get it sorted?
Call and you'll usually get a diagnosis on the phone. Or book online and we'll confirm within the hour.