Laptops, desktops, Macs, gaming PCs
Computer repairs at your place
Laptops, desktops, Macs and gaming PCs. We diagnose the actual fault rather than reformatting and hoping — then quote a fixed price before touching anything. Most jobs finish in a single visit because the common parts are already in the van.
Onsite, usually the same day. Software fixes $80–180, hardware $120–350.
- Free diagnosis
- Fixed price first
- No fix, no fee
- 30-day warranty
- No call-out fee
Why choose us
Diagnosis first
We find the cause before quoting. If it's not worth repairing we'll say so — plainly.
Clear turnaround
We check the fault and parts needed, then explain the expected timeframe before work starts.
Covered after
30-day warranty. Same fault back inside the window, we return at no charge.
What we repair
Laptops, desktops, all-in-ones, Macs and gaming machines across Melbourne's south-east. Arrange a device drop-off in Cranbourne South or a home visit. We diagnose the fault and agree a fixed price before work starts.
- Machines that will not start, or start and then fail
- Slow computers — usually a drive rather than genuine old age
- Cracked and blank laptop screens
- Failing hard drives and SSD upgrades
- Batteries that no longer hold charge, and swollen batteries
- Overheating, constant fan noise and shutdowns under load
- Liquid damage, assessed honestly before you spend anything
- Windows and macOS reinstalls, and recovery from failed updates
Diagnosis before quoting, every time
The reason we can give you a fixed price is that we find the fault first. Nearly every repair starts with the same twenty minutes: drive health checked against the manufacturer's own error counters, a look at which resource is actually saturated under real use, temperatures under load, and what is running that should not be.
It is unglamorous, and it is what separates a repair that works from the pattern everybody has experienced — a fix that does not fix it, followed by a second opinion that does.
What it usually costs
- Software and setup, $80–180
- Slow machines, failed updates, reinstalls, new device setup, data transfers.
- Hardware repairs, $120–350
- Screens, drives, batteries, memory and SSD upgrades. Parts are the main variable and we quote the actual part.
- Diagnosis, free
- Whether or not you go ahead, and there is no charge at all if we cannot fix it.
The most common job we do
By a wide margin it is replacing a mechanical hard drive with an SSD. If a computer takes minutes to reach a usable desktop, it is nearly always waiting on its drive rather than its processor — and a machine up to about seven years old is transformed by the change. There is more detail in our guide to why computers get slow.
When we tell you not to bother
Repairs stop making sense when faults stack. A failing drive on an otherwise sound laptop is worth fixing. A failing drive plus a swollen battery plus a cracked hinge is not — the total approaches a replacement and you still have an old screen.
We will say so plainly rather than quoting for it, and we are happy to say what to buy instead even though there is nothing in it for us.
Computer repairs — common questions
How long does a computer repair take?
The fault, parts and bookings determine the turnaround. Some repairs can be completed the same day; ordered parts and longer data transfers need more time. We confirm the expected timeframe with the quote.
Do you come to me or do I bring it in?
Either: arrange a device drop-off in Cranbourne South, or book a home visit. Please call or book to agree a time. We send the drop-off address after confirming your booking. We confirm the price and turnaround after diagnosis.
What if you cannot fix it?
You pay nothing, diagnosis included. We will also tell you honestly when a repair is not economical rather than quoting for one you should not buy.
Do you work on Macs?
Yes — software faults, macOS reinstalls, storage upgrades where the hardware allows, data recovery and diagnosis. Anything needing Apple-only parts or board-level work on recent models we tell you up front.
Areas we cover
Ready to get it sorted?
Call to describe the fault, or send a booking request if we cannot answer. We confirm the service option, time and quote with you before work starts.